1. Who We Are

InnBridge Hospitality Ltd is the data controller of your personal data. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website.

We are committed to ensuring your privacy and protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

When you use our website, we may collect the following types of data:

Automatically collected ("Device Information"):

• Browser type and version

• IP address

• Time zone

• Cookies

• Pages visited

• Referring website or search terms

• Time spent on each page and interactions

Information you provide voluntarily:

• Name and surname

• Email address

• Phone number

• Organisation

• City or country of residence

• Any message or inquiry sent through our contact forms

We do not collect payment data or process orders directly on the website.

3. How and Why We Use Your Data

We process your data to:

• Respond to your inquiries

• Provide consulting services where agreed

• Improve the user experience on our website

• Monitor and protect the site from misuse or unauthorised access

• Comply with legal obligations

We only collect the minimum data necessary for the above purposes.

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – when you voluntarily contact us or sign up for newsletters

• Contract – to fulfil any agreement we may have with you

• Legitimate interest – to improve our services and ensure security

• Legal obligation – when required by law

5. Your Rights (UK and EU Residents)

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Restrict or object to data processing

• Request data portability

• Withdraw your consent at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: info@innbridgehospitality.co.uk

6. Cookies

We use essential cookies for the website to function, and optional cookies for analytics or user experience enhancements. By using the site, you consent to the use of necessary cookies. You can manage your cookie preferences via your browser settings.

Some third-party services (e.g., video players or embedded maps) may set cookies when used.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing any personal data.

8. Data Security

We store your data securely on protected servers. We take reasonable technical and organisational measures to prevent unauthorised access, alteration, or disclosure.

However, please note that no online system is completely secure, and we cannot guarantee absolute data security.

9. International Transfers

Your information may be transferred to and processed outside of the UK or European Economic Area (EEA), including in the United States or Canada, when using certain third-party tools. We ensure that such transfers are protected by adequate safeguards.

10. Legal Disclosures

We may disclose your information if required by law, such as to comply with a legal obligation or in response to lawful requests by public authorities.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📧 info@innbridgehospitality.co.uk